Privacy Policy

1. Who we are

This website is operated by [CONTROLLER LEGAL NAME – to be supplied], trading as Amaan Solutions ("we"), the data controller for personal data collected through it. Contact: +254 183 006 642, amaansolutionsai@gmail.com, Nairobi, Kenya. Data protection contact: [NAME – to be supplied], amaansolutionsai@gmail.com. Registration with the Office of the Data Protection Commissioner (ODPC): [STATUS – to be confirmed].

2. What we collect

(a) Information you send us through the contact form or by email, phone or WhatsApp: name, phone number, email address, company name, subject and message.

(b) Technical information recorded automatically when you visit the website: IP address, browser type, pages requested and date/time, in our server logs.

(c) Cookies: the website uses cookies that are necessary for it to work (for example session and language preferences). If analytics or advertising cookies are added later, this section and a cookie notice will be updated.

3. Why we use it and on what basis

To respond to your enquiry and take steps at your request before entering into a contract; to provide services you engage us for (performance of a contract); to keep the website secure and working (our legitimate interests); and, where we ask for it, with your consent, which you may withdraw at any time.

4. Sharing

We don't sell personal data. We share it only with service providers who help us run the website and our communications (our hosting provider, Contabo GmbH, and our email provider, Google), under obligations to protect it, or where the law requires it.

5. Where it's stored

Our website and its data are hosted on a server located in Germany (EU) [to be confirmed]. Where personal data is transferred outside Kenya, we do so only as permitted by the Data Protection Act, 2019, with appropriate safeguards.

6. How long we keep it

Enquiries: 2 years after our last contact, unless they lead to a client relationship. Client records: as long as required for the services and by law. Server logs: 90 days.

7. Security

We use technical and organisational measures to protect personal data, including encrypted connections, access control and encrypted backups.

8. Your rights

Under the Data Protection Act, 2019 you have the right to be informed about the use of your personal data; to access it; to object to its processing; to have false or misleading data corrected; to have false, misleading or unlawfully processed data deleted; and, where applicable, to data portability. To exercise these rights, contact amaansolutionsai@gmail.com. We may need to verify your identity.

9. Complaints

If you're not satisfied with our response, you may complain to the Office of the Data Protection Commissioner (ODPC), Kenya (www.odpc.go.ke).

10. Children

This website isn't directed at children, and we don't knowingly collect their personal data.

11. Changes

We may update this policy; the "last updated" date shows the current version.